'Twas the night before Christmas and all through the house
My computer went down with a click of my mouse.
I sat and I waited I sighed with dispair,
I wriggled and pouted alone in my chair.
The AO-HELL people were all snug in their beds,
while christmas bonus pay-checks danced in their heads.
When out on the roof there arose such a clatter,
I sprang from my desk to see what was the matter.
When what to my wondering eyes should appear.
But Santa himself and a six pack of beer,
His AOL knowledge glowed, with experience so rare,
He re-booted my system, with finesse and with flair.
More rapid than eagles my programs they came,
As he cursed and he muttered and called them by name.
On Start up! on quicken! on explorer! and delete!
on chatting, on yahoo and e-mail and complete !?!?
His eyes were glassed over, his fingers nimble and lean,
from weekends and nights in front of HIS screen.
A wink of his eye and a shake of his head,
just to let me know I had nothing to dread.
Just at the moment he hit the "ENTER" key,
the system came up and worked perfectly
The tech support was finished, the tests were concluded.
All of my screen names were even included.
At the end of his visit I "E-Mailed" with glee,
I sat and I smiled at my screen saver tree.
When just at that moment I think I heard a bell,
It reminded me to write a complaint poem just for AO-HELL